Frequently Asked Questions

Click on a Product Photo or Product Name to see more detailed information. To place your order, choose the specification you want and enter the quantity, and click ‘Buy Now’.
Please enter the required information such as Delivery Address, Quantity Type etc. Before clicking “Place Order”, please check your Order Details carefully. If you want to add a new Delivery Address, click ” Add a new address”. If you want to edit a current Delivery Address, click ‘Edit this address’. After confirming your Order, you will be automatically taken to the Payment page.

Click on “Cancel Order” from your account, choose the order, select the reason and submit!

Click on a Product Photo or Product Name to see more detailed information. To place your order, choose the specification you want and enter the quantity, and click ‘Buy Now’.
Please enter the required information such as Delivery Address, Quantity Type etc. Before clicking “Place Order”, please check your Order Details carefully. If you want to add a new Delivery Address, click ” Add a new address”. If you want to edit a current Delivery Address, click ‘Edit this address’. After confirming your Order, you will be automatically taken to the Payment page.

Once we receive the original item, we will do quality check within 2 days and initiate refund.
– For prepaid orders, it will be initiated immediately to card/bank account. Your bank will take a maximum of 7 to 10 business days to credit this amount.
– For cash on delivery orders, it will be credited to your bank account through a NEFT transfer within 2 hours. We will also keep you updated on email and SMS.

You can use any one of the following payment methods:
Credit card
Credit card EMI of leading banks
Debit card
Net Banking
Cash on Delivery
E-Gift cards

You can track and check status of your order by clicking “Track Order” button.

Follow these steps to reset your password:
– Click on Login in the drop down menu of ‘Account’
– Select the ‘Mobile number or email’ button
– Click on ‘Forgot password?’
– Enter your registered e-mail address or mobile number and we will send you a security code to reset your password
– Enter the code and set a new password

What do you mean by pre-ordering an item?
We are now making items available even before their launch date! Pre-order your item and we will ship it to you as soon as it is launched. Now you don’t need to wait in line or run the risk of stocks running out!